“We engaged FCS Commercial to supply and install a range of catering and laundry equipment across both our new Pyramid site and our London location. From the outset, their service was exceptional.

Rather than simply recommending standard solutions, the team at FCS took a truly consultative approach. They began by gaining a deep understanding of our business operations, the frequency and type of equipment usage, and how our existing machines had been performing. This level of care and attention ensured that any recommendations were tailored specifically to our needs—both operationally and financially.

They spent considerable time on-site, observing our kitchen in action and speaking with our team to ensure the proposed equipment would not only meet our immediate requirements but also stand the test of time. Their expertise and patience in walking us through the options gave us confidence at every stage of the process.

The installation itself was impressively organised, with clear communication throughout. We were also offered flexible payment options, which made the project more manageable from a budgeting perspective. The overall experience—from planning through to completion—was smooth, professional, and reassuringly transparent.

Working with FCS Commercial has been a breath of fresh air. Their combination of technical knowledge, thoughtful service, and genuine commitment to doing what’s right for the customer is rare in this industry.

We would highly recommend FCS Commercial to anyone seeking reliable, tailored solutions for catering or laundry equipment. Thank you again for your outstanding support.”

“We recently worked with FCS Commercial on the installation of three new Electrolux Professional dryers at Eden Hall Spa, and the experience was exemplary from start to finish. The entire project was handled with a high level of professionalism, efficiency, and attention to detail.

The quality and reliability of the Electrolux Professional equipment supplied have been outstanding. The dryers have not only met but exceeded our expectations in terms of performance and energy efficiency, contributing positively to our operational sustainability and throughput.

The installation process was smooth, well-coordinated, and carried out with minimal disruption to our day-to-day activities. The team demonstrated exceptional technical knowledge and a clear commitment to maintaining health and safety standards throughout.

What truly stood out was the responsiveness and ongoing technical support from FCS. Any queries or adjustments were handled promptly and professionally, providing us with reassurance and confidence in the aftercare service.”

“Our old machines were in situ for a long time and were struggling with the wash capacity. The dryer ducting was too long and was affecting the drying time. FCS Commercial advised us on how to improve the dryer efficiency by reducing the length of ducting significantly. FCS Commercial quoted us for the new equipment that was stacked and saved a lot of space.“